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Whilst we will take all reasonable care to prevent the spread of the Covid-19 Coronavirus viewers are ultimately responsible for their own personal safety and undertake/accept viewings at their own risk. Our policy is based on the Government Guidance which you can read here.


Before booking an ‘in person’ viewing:

The applicant has contacted us to make sure the property is suitable.


The applicant (or anyone in their household) has not had any symptoms within the last 14 days and does not have Coronavirus.


The applicant is able to use their own hand sanitiser and face covering.


The applicant does not touch any surface within the property.


We must refuse or cancel the viewing if anyone in the household has had symptoms within the last 14 days or has Coronavirus.


Prior to attending any ‘in person’ viewing:

When booking a viewing, the current tenants should notify us if anyone in the household has had any symptoms within the last 14 days or has Coronavirus.


The applicant should arrive already wearing their own face covering as a minimum.


The applicant must wait outside the property (preferably in their vehicle) until it is confirmed that they can come in.


The staff member will ensure that all internal doors are already open and any lights required already switched on 


At the viewing:

The applicant to put on to use their own hand sanitiser.


No more than two adults, & then only if from the same household, in addition to the staff member, may attend the viewing.


A 2 metre distance should be maintained between the applicant/s and staff member wherever possible.


Under no circumstances should hands be shaken.


The staff member must sanitise hands and wear a face covering when attending a property.


After the viewing:

The staff member should make sure the applicants have left the premises before another viewer arrives.


The staff member must be alert to any breach of the above that could result in a possible contamination.

For all the latest information about the Covid-19 Please visit the links below:

For any other viewing queries contact us at or call Abi Knight on +44(0)7748058963.

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